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Requesting a
Shipping Date
We are sorry if this gets a bit
complicated, but there are things we can do and things we can't. It's better
to tell you in advance. If you're in a hurry, just read the bold type.
Hostas are extremely hardy,
surviving winters as far north as zone 3. But after they break
dormancy, which usually happens here in March, they can be damaged or even
killed if they freeze. Because of the damage done if they freeze, we
are usually a bit conservative in our shipping. Nurseries sending
perennials that are not bothered by freezing may ship several weeks before
we do.
Since we don't really have any
personal knowledge about gardening in most areas of the country, our
scheduled ship dates are usually based on what customers in your state have
requested in the past. Some states cover a wide range of climate, some
people have a different opinion about the best time to plant, and some
people just get a bit antsy in the spring and would prefer that we ship
earlier.
We don't mind in the least. Frankly, we don't have any desire to take
care of the plants any longer than necessary. If you would like to
suggest a ship date, we will be glad to ship whenever you like. As long as
you accept responsibility. If your plants are
damaged by cold because you requested they be shipped earlier than we
recommend, we will not
replace them. If you do not know when it is safe to ship to your area,
we suggest you let us decide when to send your plants. We may not
predict the weather any better than you, but at least we'll take the
responsibility if we make the mistake.
Because of the freezing problem,
if we pick the ship date, we may not be able to ship the week that your
plants are scheduled. If the weather does not cooperate, we may delay
shipment. If your plants don't arrive when you expect them and it's
snowing outside, please don't call and ask where they are.
On the other hand, if you
request a ship date, we will not change it unless for some reason here we
cannot get the plants out. Some people, for various reasons, have to
have their plants at a certain time. We will not second-guess your
request. If we can, we will ship the week you request whether we think it
makes sense or not.
We do not guarantee shipment or
delivery on a specific date, ever. We just can't do it. What we
can do, usually, is tell you which week your plants are scheduled to be
shipped. Over 90% of our orders are shipped when scheduled, but rain,
tornados, earthquakes, or the fact that someone didn't show up for work can
mess things up. And sometimes the plants aren't ready when we thought
they would be. And all kinds of other things can happen. Ship dates
are hopes and estimates, not promises. It is possible that your plants
may be delayed, but we will not ship before the scheduled ship date. If you
have special circumstances that requires more precise scheduling, call us
and we may be able to suggest a solution.
Generally, if we can't get all
of the orders out that were scheduled for a given week, what's left will be
sent out early the next week, so if your plants don't arrive on time, we ask
that you wait until the end of the next week to inquire.
This must be important too,
since we're back to bold type:
We do not recommend growing hostas in containers
indoors or in greenhouses. We grow in containers here, so obviously it
can be done, but that's not
what Mother Nature had in mind and if you don't know what you are doing, the
plants may rot. We will not replace any plants ordered early for
growing in containers indoors. If you call us and tell us that your
plants died, we will just tell you that we told you so. Don't you just hate
when someone does that?
For those of you in the North
who want to get a head start, please remember that the plants will put on
more growth here than there.
If you like, you are welcome to
request the week that your shipment is scheduled. Some people like
their plants the first day it's not freezing, some on the last conceivable
frost date, and some folks take vacations or whatever, so as long as you
have read every word above, we will do our best to accommodate your needs.
Just send us an email, refer to your order number, tell us which week you
would like your plants delivered. If you are requesting earlier
shipment, please indicate that you read this information and will take
responsibility if the plants are damaged. Please do not request
delivery or shipment on a specific day. We schedule by week only,
generally for delivery by Friday, and cannot ship on a requested day.
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